Privacy Policy

Privacy Policy DropMud

DropMud values the privacy and protection of its users’ personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or purchase our products.

By using our services, you agree to the terms of this policy.

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1. ABOUT DROPMUD

DropMud is a brand specialized in high-performance products for cleaning, protection, and maintenance of off-road motorcycles.

Phone: +55 (43) 9 8860-0404
Email: contato@dropmud.com.br

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2. DATA WE COLLECT

We may collect the following personal data:

2.1 Data provided by the user

• Full name or business name
• CPF or CNPJ (Brazilian tax ID)
• Full address
• Email
• Phone number
• Payment data (processed by secure platforms)

2.2 Data collected automatically

• IP address
• Approximate location
• Device and browser type
• Pages accessed and browsing duration
• Cookies and digital identifiers

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3. PURPOSE OF DATA USE

The collected data is used to:

• Process and deliver orders
• Issue invoices
• Contact the customer
• Provide support and assistance
• Improve website experience
• Personalize offers and advertisements
• Run marketing and remarketing campaigns
• Comply with legal obligations

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4. DATA SHARING

Your data may be shared with:

• Payment platforms (e.g., payment intermediaries)
• Shipping companies and logistics services
• Marketing tools (e.g., Meta Ads, Google Ads)
• Management systems and CRM

DropMud does not sell your personal data.

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5. USE OF COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

• Ensure proper website functionality
• Analyze browsing behavior
• Improve marketing campaigns

You can disable cookies in your browser settings.

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6. DATA STORAGE AND SECURITY

Your data is stored in secure and controlled environments, using technical and administrative measures to prevent:

• Unauthorized access
• Data breaches
• Improper alterations

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7. DATA SUBJECT RIGHTS (LGPD)

According to Brazilian Law No. 13,709/2018 (LGPD), you have the right to:

• Confirm the existence of data processing
• Access your data
• Correct incomplete or inaccurate data
• Request deletion of data
• Revoke consent

To exercise your rights, contact us at:
contato@dropmud.com.br

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8. DATA RETENTION

Your data will be retained for as long as necessary to:

• Comply with legal obligations
• Ensure service functionality
• Resolve potential disputes

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9. CHANGES TO THIS POLICY

DropMud may update this Privacy Policy at any time. We recommend reviewing this page periodically.

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10. CONTACT

If you have any questions regarding this Privacy Policy or how your data is handled:

Email: contato@dropmud.com.br
Phone: +55 (43) 9 8860-0404

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11. APPLICABLE LAW

This Policy is governed by Brazilian law, especially the General Data Protection Law (LGPD).

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12. CONSENT

By using the DropMud website, you acknowledge and agree to this Privacy Policy.